STORE POLICY

1. Shipping & Delivery

• We offer reliable shipping across Australia via Australia Post.

• Orders are processed within 1-2 business days and typically delivered within 7 days depending on location.

• Tracking information will be provided once your order has shipped.

• We offer $20 flat cost shipping, or free for orders over $250

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2. Returns & Exchanges

• We accept returns within 3 days of delivery for unused items in their original packaging.

• To initiate a return, please contact our support team at canetograin@gmail.com.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• Exchanges are subject to stock availability.

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3. Warranty & Defective Products

• We stand by the quality of our products. If you receive a defective or damaged item, contact us within 3 days for a replacement or refund.

• Proof of purchase and photos of the defect may be required.

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4. Order Cancellations & Changes

• Orders can be modified or canceled within 1 hour of purchase. After this period, changes may not be possible.

• Contact us immediately if you need to adjust your order.

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5. Payment & Security

• We accept all major credit cards if paying online, or we accept cash for store pickup orders.

• All payments are processed through encrypted technology to protect your information.

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6. Privacy Policy

• Your personal information is kept confidential and used only for order processing and customer service.

• We do not share or sell your data to third parties.

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7. Contact Information

For any inquiries, feel free to reach out:
Email: canetograin@gmail.com
Phone: 0424-281-964
Business Hours: Mon-Fri 10am - 4pm

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Thank you for shopping with Cane To Grain Pig Hunting Supplies. We appreciate your support!